Cancellation Policy
At GoVegan.com, we specialize in providing frozen food products, which means that once an order is placed, it cannot be canceled or modified.
Why can't orders be canceled?
Since our products are frozen, they require special handling and immediate processing to maintain their quality and safety. Once an order is placed, it enters our fulfillment process immediately, including picking, packing, and shipping, which cannot be reversed once initiated.
What if there is an issue with my order?
If there is an issue with your order, such as missing items or damaged products, please contact our customer service team as soon as possible. We will do our best to address any concerns and ensure your satisfaction with your purchase.
How can I contact customer service?
You can reach our customer service team by [santaclaritahills@gmail.com]. We are here to assist you with any questions or concerns you may have.
Thank you for your understanding of our cancellation policy. We appreciate your support of GoVegan.com.
